Plans
Upcells has three per-seat plans — Core, Accelerator, and Pro — each including everything in the plan below it. Every plan comes with a 30-day free trial. Billing is monthly or annual (annual saves 20%), and a one-time perpetual licence is available on any tier.
Trials & cancellation
The 30-day free trial is there so you can evaluate Upcells fully before you pay. You can cancel any time from your account. Because of the trial, we don’t offer refunds on paid subscriptions — try it first, and only pay when you’re sure.
Device-locked licensing
Your licence activates on one machine at a time. Switching laptops? Deactivate the old one in your account and activate the new one — there’s no limit on how often you can do this.
Offline
Upcells keeps working for 7 days without an internet connection. Reconnect within that window and you’re fine; after 7 days it asks you to reconnect before continuing.
Multiple Salesforce orgs
A seat is for one named person working with their own company’s orgs — you can connect your Production, Sandbox, and Dev orgs. It isn’t a licence to run many separate client orgs as a service. If you’re an MSP or agency managing orgs for multiple clients, get in touch — we have an arrangement for that.
Support
Every plan includes this help centre. Email support is included in Pro, and available as an add-on on Core and Accelerator.
Payments
Payments and tax are handled by Polar.sh, our merchant of record — they take care of cards, VAT/sales tax, and invoicing.